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The Types of Transactional Documents and Marketing Mailers We Process
on August 4, 2021
Effective customer communication is a critical part of business for organizations worldwide in our connected, fast-paced world. Companies produce and distribute a wide variety of documents for their customers, vendors, regulators, internal communications and more. This article explores the types of documents we process...
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Maintaining Brand Consistency: Importance of Color Management
on July 21, 2021
Color management plays a vital role in maintaining brand consistency, which is essential for brand recognition. Successful companies understand that a recognizable brand is their superpower, setting them apart from the competition. This article will delve into the concept of color management, its significance in a...
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Customer Communications Management (CCM) and Why You Need It
on June 11, 2021
In today’s customer-centric business environment, how you connect with your audience is almost as important as what you say. Communication sets the tone for the relationship, providing your customers with an engaging brand experience and your employees with a reliable and straightforward way to deliver it. What is...
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Improving Monthly Customer Statements: Document Design Tips for Engagement
on May 24, 2021
Improve Customer Engagement with Well-Designed Transactional Statements Creating extraordinary customer statements goes beyond just conveying information; it's about nurturing relationships, boosting brand awareness, and increasing payment remittance. Discover these fun and authoritative tips to transform your business...
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Use Big Data to Maximize Impact of Printed Communications
on April 13, 2021
Big data is everywhere because, well — it’s BIG! Internet users, alone, generate an estimated average of 2.5 quintillion bytes (that’s A LOT - a quintillion is a number equal to 1 followed by 18 zeros) of data each day. 1 These massive data volumes are projected to double every two years. 2 All of this newly...
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Disaster Recovery and Business Continuity Planning
on March 25, 2021
It’s easy to assume that a downtime event will never happen to your company, but the truth is that more than 50% of companies have experienced a downtime event lasting a full workday in the last five years. Of the companies that experienced a major data disaster, 96% of those with a disaster recovery plan survived,...
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Protecting Sensitive Data: A Guide to Data Security and Privacy
on March 5, 2021
Is Your Company Doing Enough to Safeguard its Customers’ Sensitive Data? Data security and privacy are vital in today’s digital world for protecting personal customer information and maintaining your company’s reputation as a trusted brand. In this blog, we define sensitive data and how companies can help reduce...
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Improving Cash Flow: Bill Payment Automation Strategies
on January 26, 2021
Billing statements have come a long way. Upgrades to design, such as the inclusion of color and graphics, have made statements much easier to consume. Digital printing took these changes to another level, enabling techniques such as personalization and data-driven graphics enhancements that allow billers to achieve...