“Billing and Payments” Category

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Improve Your Customer Service By Adding SMS Text Messages

FSSI logo FSSI on March 20, 2020

Boost Customer Satisfaction with SMS Text Messages Text messaging is one of the most innovative forms of communication developed in the Digital Age – instantly putting information into people’s hands. And It’s quickly becoming a valuable tool for businesses, with 78% of consumers saying that text...

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Improve Payment Remittance and Collections with Multichannel Payments

FSSI logo FSSI on October 30, 2018

Tips to Improve Payment Remittance for Customers In the fast-paced world of banking and finance, timely payment remittance is crucial for the success and stability of any organization. While businesses often rely on their customers to make payments, issues may arise when payments are delayed. Research...

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Pay Via Text: Convenient and Secure Mobile Payments

FSSI logo FSSI on June 8, 2018

How Do Text Message Payments Work? Text message payments are a straightforward process. Customers can pay by text message by sending a text message from their mobile phone to a number, known as a short code, assigned to your business. The payment is then added to the customer’s monthly phone bill or charged...

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The Future Of Payment Processing: Exploring the Benefits of Mobile Wallets

FSSI logo FSSI on January 20, 2017

How Digital Wallets are Changing the Way We Handle Payment Processing? In a story published in May 2014, the Washington Post reported that eight in ten people carried less than $50 in their wallets. In the months since then, there’s a good chance that statistic has increased to nine in ten. Most people...

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