“Billing, Collections and Payments” Category
Enhancing the Customer Experience with Electronic Presentment
on February 18, 2022
In today’s digital world, you want to offer the most robust, up-to-date document outsourcing services – going beyond print and mail. This includes adopting a modern, flexible and digital-forward customer communications approach. Let’s face it – people want quick and easy access to information. You can...
Improving Monthly Customer Statements: Document Design Tips for Engagement
on May 24, 2021
Improve Customer Engagement with Well-Designed Transactional Statements Creating extraordinary customer statements goes beyond just conveying information; it's about nurturing relationships, boosting brand awareness, and increasing payment remittance. Discover these fun and authoritative tips to transform...
Improving Cash Flow: Bill Payment Automation Strategies
on January 26, 2021
Billing statements have come a long way. Upgrades to design, such as the inclusion of color and graphics, have made statements much easier to consume. Digital printing took these changes to another level, enabling techniques such as personalization and data-driven graphics enhancements that allow billers to...
Improve Your Customer Service By Adding SMS Text Messages
on March 20, 2020
Boost Customer Satisfaction with SMS Text Messages Text messaging is one of the most innovative forms of communication developed in the Digital Age – instantly putting information into people’s hands. And It’s quickly becoming a valuable tool for businesses, with 78% of consumers saying that text...
Improve Payment Remittance and Collections with Multichannel Payments
on October 30, 2018
Tips to Improve Payment Remittance for Customers In the fast-paced world of banking and finance, timely payment remittance is crucial for the success and stability of any organization. While businesses often rely on their customers to make payments, issues may arise when payments are delayed. Research...
Pay Via Text: Convenient and Secure Mobile Payments
on June 8, 2018
How Do Text Message Payments Work? Text message payments are a straightforward process. Customers can pay by text message by sending a text message from their mobile phone to a number, known as a short code, assigned to your business. The payment is then added to the customer’s monthly phone bill or charged...
The Future Of Payment Processing: Exploring the Benefits of Mobile Wallets
on January 20, 2017
How Digital Wallets are Changing the Way We Handle Payment Processing? The Washington Post reported that eight in ten people carried less than $50 in their wallets. In the months since then, there’s a good chance that statistic has increased to nine out of ten. Most people carry wallets to keep their credit...