“Business Process Improvement” Category
Improve Payment Remittance and Collections with Multichannel Payments
on October 30, 2018
Tips to Improve Payment Remittance for Customers In the fast-paced world of banking and finance, timely payment remittance is crucial for the success and stability of any organization. While businesses often rely on their customers to make payments, issues may arise when payments are delayed. Research...
Should Your Insurance Company Outsource Print and Mail?
on October 22, 2018
Transforming Customer Experiences: The Power of BPO in Insurance Document Management In the dynamic landscape of the insurance industry, managing an array of policyholder documents can be overwhelming. While many insurance companies still rely on in-house printing, this blog post explores a superior...
Pay Via Text: Convenient and Secure Mobile Payments
on June 8, 2018
How Do Text Message Payments Work? Text message payments are a straightforward process. Customers can pay by text message by sending a text message from their mobile phone to a number, known as a short code, assigned to your business. The payment is then added to the customer’s monthly phone bill or charged...
How Color Statements Can Transform your Financial Documents
on January 12, 2018
Benefits of Adding Color to Transactional Customer Documents? There are many advantages of adding color to financial statements and other documents. Many companies still haven't realized just how valuable a well-designed document is to their business. If your print and digital statements are not the most...
Maximizing Customer Engagement with Email Drip Campaigns
on June 8, 2017
What is Email Drip Marketing? An email drip campaign is a part of marketing automation. It is executed through the delivery of scheduled marketing emails. Manually connecting with every lead and customer can be daunting and extremely time-consuming. Automated emails are much more efficient and cost-effective....
Marketing Automation Software to Enhance Your Campaigns
on May 2, 2017
In today's fast-paced digital world, marketing automation has become an essential tool for businesses to streamline their marketing efforts, increase efficiency, and generate more leads. By automating repetitive tasks and leveraging multiple communication channels, marketing automation software empowers...
Understanding Customer Analytics: Predictive Insights for Success
on March 20, 2017
How to Use Data-Driven Analytics to Predict Customer Behavior? Ever found yourself wishing you had a crystal ball to know exactly what your significant other wanted on a special occasion? Well, while we can't offer you a mystical solution, we can introduce you to the wonders of customer analytics. By diving...
Document Design: Key Principles and Best Practices
on March 3, 2017
The Importance of Customer Document Design in Effective Communications The old saying goes that you only get one chance to make a first impression and that is so true when marketing to consumers. Using outdated design strategies and layouts for your client communications could be costing your company valuable...