Print and Mail Outsourcing Services for Banks

Looking for customized print and mail solutions for your bank or other financial institution?

FSSI is a full-service statement printing and mailing provider. Our print and mail solutions include statement processing and mailing, eStatements, online banking portals, direct mail marketing, SMS text, document management and redesign services, all of which are fully scalable and customizable to any size bank, need or company objective.

Let us help you streamline the complexities of sending monthly invoices, statements, bills and marketing communications. Our bank statement solutions provide automated tools that allow you to decrease delivery time and track projects and mailpieces in real-time.

Our full-service statement printing and mailing solutions include:

• Statement processing and mailing
• eStatements and online banking portals
• Secure confidential document printing
• Direct mail and other mail marketing services
• Data processing with integration with data providers
• Statement redesign
• In-house development team
• eDelivery and eNotifications
• End-of-year tax forms

Statement Sample PDFs

Take a deeper look at our bank statement processing and mailing services.

Financial Documents Produced at FSSI

Providing exceptional customer service means meeting the diverse needs of your customers with secure, efficient, and compliant communication solutions. FSSI understands that financial institutions require a multifaceted approach to transactional document management, encompassing everything from secure bank document printing and compliant bank statement mailing to innovative paperless eStatement solutions.

Our tailored services cater to the unique demands of financial institutions, ensuring the timely delivery of personalized printed documents and electronic communications. We prioritize regulatory-compliant bank statement processing to safeguard sensitive financial information and maintain the highest industry standards.

Partner with FSSI to elevate your customer service, streamline your operations, and enhance your brand reputation. Our comprehensive suite of financial statement printing and mailing services is designed to empower your institution to thrive in the digital age while upholding the trust and security your customers expect.

Examples of Bank Documents We Produce

• Deposit, checking, savings or combined bank statements
• Compliance letters and notices
• High net-worth, trust and IRA statements
• Credit card statements
• Annual tax forms
• Loan documents and HELOC billing statements
• Privacy mailings
• Welcome and special fulfillment packages
• Personalized marketing mailers and inserts with PURLS
• Integrated marketing communications
• Certified mail documents
• Newsletters

Enhance Your Bank’s Operations with Outsourced Statement Printing and Mailing

For nearly 45 years, FSSI has been trusted by banks and other financial services companies. They’ve partnered with us because we consistently meet SLAs, protect sensitive financial data and ensure that critical customer documents reach the hands of their recipients.

We manage all data processing, print production and mailing, backed by leading data security, mailpiece tracking and audit-friendly workflow tools. Whether you are a small local bank or a larger national bank, we offer scalable solutions to meet your regulatory, communications or marketing-related goals.

At FSSI, statement processing, finishing, mailing and tracking are performed onsite in a strictly controlled environment, so you’re assured of secure data processing and timely deliveries, meeting high-volume print runs that range from tens of thousands to millions of pieces.

Benefits of working with a service provider like FSSI include:

• Increased customer satisfaction and engagement
• In-depth compliance reporting
• Greater control over the quality and accuracy of outgoing statements, letters, bills and past-due notices.

If you are evaluating different print and mail service providers, this guide may help you choose the best print and mail vendor.

Full-Service Statement Printing and Mailing

Outsourcing statement printing and mailing allows your financial institution to reduce costs, improve efficiency, and change how customers interact with your bank.

Data Processing

Our extensive experience in the financial services sector helps us deliver the best-of-class print and mail services specifically tailored to the needs of regional and community banks. We’ve worked with a variety of core data processing integrations and imaging platforms. That means we can accommodate a wide variety of data formats.

SMS Text Message Alerts and Payments for Your Financial Communications

There are digitally-minded banking customers who appreciate the ease and convenience of multichannel communications. SMS text messages allow you to easily send text message alerts to your customers. Whether you need to send out past due notices, disclosure documents, payment reminders or promotional offers, it is all possible.

This is an effective way to increase payment remittance. You are also able to leverage our text banking services into your marketing campaigns by sending out acquisition campaigns, building customer relationships, cross-selling or upselling, and even text drip campaigns. Effortlessly send both account notifications and marketing messages via SMS text message.

Value-Added Statement Outsourcing Features

Modern banking practices have evolved over the last decade, and bank statement design is more important than ever. Personalizing statements, notices and marketing letters with variable data for each customer is a proven way to improve the customer experience. 

FSSI has in-house design and development teams to offer redesign, personalized marketing and other document tools to enhance your customer communications, such as:

• Redesign and whitespace management
• Automated targeted messaging and inserting
• Digital inkjet color printing
• Inline check MICR printing
• Electronic presentment and delivery (mobile-optimized eStatements and eNotifications)
• Client-facing content management and design tools
• Householding of statements with the same address
• Co-mingling and inline postal sorting
• Online links to check image repositories
• In-house application development and marketing support

Statement Processing Solutions to Fit any Financial Institution

Outsourcing your financial institution’s statement printing and mailing operations can yield significant cost savings, enhance efficiency, and transform customer interactions. FSSI, a seasoned expert in financial services, offers tailored print and mail solutions designed to meet the unique needs of banks and credit unions of all sizes. Whether you’re a regional community bank or a national institution, our scalable solutions can handle high-volume print runs while maintaining the highest standards of quality and security.

Our extensive experience working with diverse data processing systems and imaging platforms enables us to seamlessly integrate with your existing infrastructure and accommodate a wide range of data formats. We understand the unique challenges faced by financial institutions and are committed to providing reliable and efficient solutions that meet your specific requirements.

Visit our Dependability page to see why financial institutions have trusted FSSI for nearly 45 years.

eStatement Processing Services

Are you aiming to boost eStatement enrollment? By having customers choose eStatements, your banking institution can reduce costs associated with paper statement printing and mailing.

FSSI’s eStatement solution services can enhance the appearance, structure, and clarity of your electronic statements and documents.

Our comprehensive eStatement services provide a range of upgrades and additions to enhance your program. Some features we offer are:

• API integration, single sign-on, and standalone online portals.
• eNotifications and integrated payment systems.
• Client-facing online analytics dashboard.
• Personal account consultant and dedicated project coordinator.
• Advanced management options for SMS, email, and text alerts.

Benefit from complete electronic presentment solutions from FSSI that include eStatements, SMS notifications, and mobile payment processing capabilities. With our internal team of graphic designers and software developers, we ensure swift and efficient communication deployment. Plus, you can utilize the benefits of tailored content for both transactional and promotional documents.

Regulatory Compliant Bank Statement Processing

Regulatory directives from the FDIC, CFPB, and other overseeing agencies that supervise both local and federal banks are constantly evolving. We consistently refine and upgrade our digital and physical safeguards along with data privacy measures. The safeguarding of personal identification details and vital member information is paramount to us, as well as to the financial organizations we cater to.

At FSSI, we prioritize data protection and privacy and are deeply committed to business continuity and disaster recovery. We complete yearly SOC 2 evaluations and ensure HIPAA compliance at both our Santa Ana, California, and Coppell, Texas printing and mailing centers. Our data security measures include:

• Building security
• User/server-level security
• Secure data standards
• Secure data archival options
• Document security
• Employee training

Bank Direct Mail Marketing Services: A Powerful Tool for Growth

Direct mail remains a potent channel for banks and financial institutions seeking to expand their reach and acquire new customers. By leveraging brochures, postcards, flyers, and personalized letters, financial institutions can effectively engage both potential and existing clients, driving interest in their products and services.

Secure and Compliant Direct Mail Solutions for Financial Institutions

With over four decades of experience in handling sensitive financial data, FSSI brings unmatched expertise to bank direct mail marketing services. Whether it’s postcards, letters, or any other direct mail format, our clients can trust in our unwavering commitment to data protection and confidentiality.

We combine the power of traditional printed media like postcards and letters with cutting-edge digital marketing strategies. By integrating web retargeting and display advertisements with your direct mail campaigns, we can significantly amplify your ROI and extend your reach.

Our Comprehensive Financial Direct Mail Marketing Service Offerings:

• Postcards: Eye-catching and informative postcards that capture attention.
• Letters: Personalized letters that build relationships and drive action.
• Variable data printing: Tailor messaging for maximum impact on each recipient.
• Targeted mailing lists: Reach the right audience with precision targeting. This includes geo-mapping and list optimizations
• Digital marketing automation and online retargeting: Extend your reach and maximize campaign effectiveness.
• Online dashboard for campaign tracking and analytics: Monitor performance and optimize your campaigns in real time.

For banks seeking advanced direct mail marketing campaigns that leverage the power of both print and digital channels, we invite you to explore our dedicated direct mail marketing division, Splash. With our expertise and comprehensive solutions, you can achieve exceptional results and drive meaningful customer engagement.

Our Financial Direct Mail Marketing Offerings:

• Postcards
• Letters
• Variable data printing personalization
• Targeted mailing lists
• Digital marketing automation and online retargeting
• Online dashboard for campaign tracking and analytics

Our approach merges traditional printed media such as postcards and letters with digital marketing strategies, employing web retargeting and display advertisements to amplify the ROI and reach of your direct mail marketing campaigns. Visit our direct mail marketing division, Splash, to learn more.

No-Obligation Bank Statement Printing and Mailing Consultation

Our robust procedures and advanced technology ensure we deliver 100% data-to-document integrity and precision at every phase. We’re adept at targeting specific customers with impactful banking documents that drive action and yield a return on investment. Allow us to securely manage your bank’s statement outsourcing needs, including:

• Customer statements
• Marketing letters
• Regulatory notices
• Tax documents
• eStatements and online portals
• Monthly newsletters
• Multichannel direct mail campaigns

Reach out online or call 714.436.3300 today for a no-obligation bank printing and mailing discussion, to arrange a product demonstration, or to evaluate your existing transactional and marketing-related customer documents.