Santa Ana, California It’s unusual for a company in any industry to remain relevant for 30 years, but especially so in the highly competitive field of document-production outsourcing. Yet, after thirty years, Santa Ana, CA-based Financial Statement Services, Inc. (FSSI) is not only outperforming many competitors, it’s also outlasting them. CEO Jon Dietz, who founded the firm in 1980, credits the company’s longevity and success to several factors.
“We’ve been very fortunate to attract and retain some of the industry’s top talent,” says Dietz, noting that many employees have been with FSSI for 25-plus years. “This has provided a foundation of stability and continuity that continues to benefit our clients. We’ve also had the pleasure of working with many dedicated and loyal clients—leading companies, institutions and partners at the forefront of their industries. Of course, sound business practices and an uncompromising approach to service have also served everyone well,” Dietz notes.
Company president Jennifer PW Dietz also cites the continual implementation of leading-edge production technologies, strong security policies and solid quality processes as key components to FSSI’s success.
“From the start, we committed to invest regularly in innovation and R&D, placing special emphasis on data security, print production and more recently, electronic presentment. As a result, we’ve been able to adapt and evolve during some very volatile and competitive markets. It has also given our clients technological agility and flexibility that make them more competitive and more responsive to economic and regulatory pressures,” she adds.
Today, as evidenced by its in-house programming staff and other resources, and industry-leading solutions like letterStreamOne™ and the workStreamOne™ Job Tracking and Reporting portal, FSSI continues to use innovative technologies to solve clients’ business problems. Something that, after three decades, still consumes the lion’s share of the Dietz’s time and attention.
“We’re very grateful for marking the 30-year milestone,” observes Jon. “But we much prefer to look forward, not backward. Every day we’re busy preparing ourselves and our clients for whatever the future will bring.”
So what do the Dietzes envision for their next 30 years?
“Robust mobile platforms and more personalization,” says Jon. “More electronic presentment and technologies that enhance data delivery and integrity,” adds Jennifer. “And we plan to be right in the middle of it, continually exploring and evaluating new ways to serve, support and satisfy everyone we work with.”
For this woman-owned company that began in a garage some thirty years ago, the future seems very bright indeed.
To learn more, contact Jon Dietz at (714) 436-3312. Or visit www.fssi-ca.com.
About FSSI
FSSI is an employee owned, WBE-certified document outsourcing company that helps businesses maximize their impact and strategic value through highly customizable print-mail and digital communication solutions. Serving the financial, insurance, healthcare and other regulated industries, FSSI is well-versed in the security and data practices necessary to handle confidential customer information and remain compliant. Learn more about FSSI's capabilities by visiting fssi-ca.com. For business opportunities, please contact Executive Vice President of Business Development Dan Palmquist at 714.436.3300 or .