Compliance Communications, Financial Printing, Regulatory Compliance

Print Solutions for the Financial Services Industry

FSSI logo FSSI on July 22, 2024

printed financial document sitting on a desk

Print solutions for the financial services industry help institutions create easy-to-understand monthly statements and improve cash flow. Partnering with a print and mail outsourcing partner can help you meticulously craft documents like financial statements, compliance notices, reports, and marketing communications for banks and investment firms. By leveraging expert print and mail services, financial institutions ensure accurate and timely delivery of critical information to stakeholders, regulators, and clients.

These solutions streamline document production and guarantee adherence to strict industry regulations. As the financial world evolves, the importance of reliable print solutions becomes increasingly evident, offering precision, security, and expertise crucial in today’s competitive market.

In this guide we’ll help you find a trusted statement processing vendor and cover:

  • Basics of financial related printing
  • Regulatory compliance mandates
  • Types of documents processed and mailed
  • Challenges many institutions face
  • Benefits of outsourcing financial document management distribution

Outsourcing the Processing of Critical Financial Documents

Print and mail services for the financial services industry offer a transformative solution for banks, credit unions, and other financial institutions. These specialized services expertly handle a wide array of critical documents, from bank statements and investment reports to regulatory notices and marketing materials. By partnering with providers of print and mail services for the financial services industry, organizations can improve document processing and distribution while meeting strict regulatory requirements.

This outsourcing approach allows financial institutions to focus on core business functions while maintaining high-quality customer communications. Print and mail services for the financial services industry provide a comprehensive answer to financial document management and distribution challenges, enhancing accuracy, ensuring timely delivery, and boosting customer satisfaction.


What is Financial Statement Printing?

Financial printing securely produces essential financial documents:

  • Bank statements, investment reports, mortgage statements, loan documents
  • Quarterly statements, regulatory notices, tax forms, shareholder communications

Precision is key:

  • Accurate reflection of financial transactions and balances
  • Clear information on portfolio performance
  • Detailed payment and escrow information

Benefits of outsourcing financial printing:

  • High-quality, timely, and secure document delivery
  • Allows institutions to focus on core business activities

The Role of Compliance in Financial Document Mailings

Compliance is the cornerstone of financial communications, ensuring that documents are accurate, transparent and meet the standards set by regulatory bodies. Print solutions providers for the financial services industry play a pivotal role in helping organizations navigate the intricate web of compliance requirements for investor communications. This includes adhering to design considerations and formatting standards that enhance readability and clarity.

As financial transactions and reporting become increasingly complex, the demand for precise and compliant printing services for statements and other investor communications continues to grow. By partnering with experienced financial printers, companies can ensure their printed materials not only meet regulatory standards but also effectively convey critical information to their investors and stakeholders.

example of an investor document processed and mailed
example of a printed investor statement

Customer statement printing encompasses a wide range of document management tasks essential for businesses, including:

  • Bank statements
  • Credit card statements
  • Investment/brokerage reports
  • Mortgage statements
  • Loan documents
  • Insurance policy statements
  • Retirement account summaries
  • Tax forms (e.g., 1099s, 1098s)
  • Regulatory notices
  • Shareholder communications

These documents are crucial for internal and external communication, regulatory compliance, and maintaining transparency with stakeholders. Given their significance, the quality and accuracy of financial printing are critical.


Credit cards sitting on a keyboard.

Challenges in Financial Document Management for the Financial Services Industry

Financial institutions face several challenges in managing their printing and mailing operations internally:

  1. Regulatory Compliance – Strict regulations govern the handling and dissemination of financial documents, requiring institutions to maintain compliance with standards such as GDPR, HIPAA, PCI DSS, and various financial regulations.
  2. Data SecuritySafeguarding sensitive financial data is paramount to prevent breaches, identity theft, and fraud. Any compromise in data security can have severe consequences for both the institution and its clients.
  3. Operational Efficiency – In-house printing and mailing operations often entail high costs, resource allocation, and logistical complexities, diverting focus from core business activities.
  4. Scalability – As institutions grow or experience fluctuations in document volume, scalability becomes a concern, requiring flexible solutions to accommodate changing needs.

Why Choose FSSI for Your Financial Document Outsourcing?

As a financial institution managing investor communications for major mortgage and mutual fund companies, you understand the critical importance of accurate, timely and compliant document delivery. FSSI offers a comprehensive print and mail solutions to streamline your statement printing and mailing processes, allowing you to focus on your core business while enhancing customer satisfaction.

FSSI HIPAA Compliant and SOC 2 Seals

Industry-Leading Expertise and Comprehensive Services

With nearly 45 years of experience serving top investment institutions, we offer unparalleled expertise in the financial sector. Our deep understanding of industry challenges and regulations allows us to provide comprehensive services tailored to your needs.

Core Offering

All-inclusive investor communications management:

  • Monthly, quarterly, and annual statement processing
  • Tax document and regulatory notice handling
  • Secure compliance with evolving financial regulations
  • Auditable record-keeping of shareholder communications

Data Security and Cost

We prioritize the protection of your sensitive information through:

  • Stringent security measures, including SOC 2 audits and HIPAA compliance
  • Cost-effective solutions that eliminate the need for capital investments
  • Optimized resource allocation and reduced processing costs

Customization and Technology

Our flexible approach ensures that your unique requirements are met:

  • Tailored solutions with customizable data formatting
  • Variable messaging and multichannel delivery options
  • State-of-the-art printing and mailing facilities
  • Advanced tracking systems with 24/7 online dashboard for real-time monitoring

Customer Experience and Risk Mitigation

We focus on delivering business value while minimizing risks:

  • Highly-targeted, personalized statements
  • Efficient multichannel communication strategies
  • Expert navigation of regulatory requirements
  • Reduced risks in document production and compliance

Quality Assurance

Our commitment to excellence is reflected in our rigorous quality control:

  • Strict adherence to regulatory guidelines
  • Minimized errors and ensured accuracy
  • Continuous improvement of processes and outputs
fssi logo

By combining industry expertise, comprehensive services, and cutting-edge technology, we provide a robust solution that enhances your operations while ensuring regulatory compliance and customer satisfaction.


How to Choose the Right Print and Mail Outsource Partner

Financial services companies can make informed decisions when it comes to outsourcing document processing and fulfilment by selecting partners that prioritize accuracy, transparency and communication.

  • Potential Partner Evaluation – Look at how well companies handle security, offer specialized services, and care about sustainability.
  • Customized Solutions – Pick a partner who can adapt to your specific needs and shares your values.
  • State-of-the-Art Technology – Check if companies use the latest tech for top-notch quality, security, and reliability.
  • Sustainable Approaches – See if companies use eco-friendly materials, save energy, and source responsibly.

statement processing services faq banner.

Financial Printing FAQ

How does a print and mail outsourcer ensure the security of sensitive financial information?

Print and mail outsourcers, such as FSSI, employ advanced security protocols, including encryption and secure data handling practices, to protect sensitive financial information throughout the printing process. FSSI passes SOC 2 audits, is HIPAA certified, and has physical and online security processes in place.

Can print and mail outsourcers handle large-volume projects?

Yes, a print and mail outsourcer, such as FSSI, has the capacity to manage high-volume printing projects and can scale its services to meet the needs of its clients.

What kind of customer support do you offer if issues arise?

We offer individualized customer support to address any issues promptly. Our commitment to client satisfaction means you get a dedicated client service representative that you will deal with directly and can get a hold of quickly.

Do you offer digital statement options in addition to printed statements?

Yes, we provide electronic document presentment with formatting options and eNotification options for accelerated eStatement adoption

Do document outsourcers offer eco-friendly printing solutions?

Yes, many document outsourcing specialists, like FSSI, are committed to sustainability and offer eco-friendly printing options, including the use of recycled paper and environmentally friendly inks.

How can a print and mail outsourcer help improve regulatory compliance for financial documents?

Outsourcers like FSSI have a deep understanding of financial regulations and ensures that all documents are produced in accordance with the latest standards, reducing the risk of non-compliance.

What types of documents do financial printers handle?

Financial statement printers handle a wide range of financial-related documents including regular customer-focused statements like, banks statements, credit card statements, investment brokerage statements, mortgage statements, loan statements, insurance policy premiums statements, tax documents, utility bills and retirement statements.

Why are specialized financial printing services needed?

Financial printing requires strict adherence to regulatory guidelines, confidentiality, accuracy, and timely delivery. Dedicated financial printers have expertise in handling complex formatting, variable data printing, secure printing environments and quick turnarounds to meet critical deadlines for financial reporting.

What printing technologies are used for financial printing?

Financial printers typically use a combination of offset printing for high-volume jobs like annual reports and digital printing for shorter runs and variable data printing needs.

How do you manage postage costs and optimize mailing efficiency?

Our high-speed, intelligent inserters and mailpiece tracking ensure efficient mailing processes, which likely contribute to optimized postage costs and mailing efficiency. We also provide presort discounts and utilize USPS mailing programs and incentive discounts.

What is your disaster recovery plan to ensure uninterrupted service?

We have a comprehensive disaster recovery and business continuity plan, including multiple production facilities to safeguard against data loss from unexpected or catastrophic events.

What other services do financial printers provide?

In addition to printing, many financial printing firms offer related services like graphic design, typesetting, print management, online proofing and distribution/mailing.

Can you accommodate different mailing schedules (e.g., monthly, quarterly, annually)?

Absolutely, we can accommodate various mailing schedules, including monthly, quarterly, and annual distributions, to suit your needs.

How do you handle returned mail or address changes?

We provide address cleansing and updating services to minimize returned mail and ensure accurate delivery. Additionally, we manage address changes efficiently to keep your mailing lists up-to-date.

Can you integrate with our existing financial software systems?

Yes, we offer seamless integration with your existing financial software systems to streamline data transfer and enhance operational efficiency.

How do you handle peak periods, such as year-end statements?

We are well-prepared to manage peak periods with scalable resources and efficient processes to ensure timely delivery even during high-demand times.


Nearly 45 Years of Experience Supporting The Financial Services Industry

Outsourcing statement printing and mailing to FSSI offers a strategic advantage in managing critical customer touchpoints. With nearly 45 years of experience, FSSI provides unparalleled expertise in handling sensitive financial documents.

By partnering with FSSI, you gain a trusted ally in managing your critical financial communications. Our expertise, technology, and commitment to security and compliance allow you to streamline your operations, reduce risks and deliver superior service to your investors.

Don’t let the complexities of statement printing and mailing distract you from your core business. Let FSSI handle your document processing needs with precision, security, and efficiency. Contact us today at 714.436.3300 to discover how our tailored solutions can benefit your financial institution.