“Business Process Improvement” Category

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How Color Can Improve Boring Financial Statements?

FSSI logo Kelly McConville on January 12, 2018

Benefits of Adding Color to Statements and Customer Documents? There are many advantages of adding color to financial statements and other documents. Many companies still haven't realized just how valuable a well-designed document is to their business. If your print and digital statements are not the most...

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Email Drip Marketing: Enhance Lead Nurturing and Customer Engagement

FSSI logo Kelly McConville on June 8, 2017

What is Email Drip Marketing? An email drip campaign is a part of marketing automation. It is executed through the delivery of scheduled marketing emails. Manually connecting with every lead and customer can be daunting and extremely time-consuming. Automated emails are much more efficient and cost-effective....

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Modern Marketing Automation: Boost Lead Generation with Personalization

FSSI logo Kelly McConville on May 2, 2017

In today's fast-paced digital world, marketing automation has become an essential tool for businesses to streamline their marketing efforts, increase efficiency, and generate more leads. By automating repetitive tasks and leveraging multiple communication channels, marketing automation software empowers...

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Increase Your Response Rate and Reach with Direct Mail

FSSI logo Kelly McConville on April 13, 2017

Direct Mail Marketing: Increase Response Rate and Reach By turning your back on direct mail, you could be ignoring a valuable revenue stream for your company. According to research by the Direct Mail Marketing Association in its 2015 report, direct response is seven times more effective than all digital...

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Use Customer Analytics to Forecast Your Consumer’s Next Purchase

FSSI logo Kelly McConville on March 20, 2017

How to Use Analytics to Predict Customer Behavior? Have you ever daydreamed about how much easier it would be to just know what your significant other wanted on a special occasion? Take a look at the advertisements they receive and you just might find your answers! By studying customer analytics, it's...

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Is Poor Customer Document Design Hurting Your Company’s Business?

FSSI logo Kelly McConville on March 3, 2017

The Importance of Effective Communication in Customer Documents The old saying goes that you only get one chance to make a first impression and that is so true when marketing to consumers. Using outdated design strategies and layouts for your client communications could be costing your company valuable...

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How to Create a Seamless Customer Experience Using Omnichannel?

FSSI logo Kelly McConville on September 29, 2015

Omnichannel Strategies for your Customer Experience Customer experience marketing ensures that current or potential customers enjoy the same experience no matter how or where they encounter a particular company. Whether it’s sales, maintenance, management, or other departments and personnel for virtually...

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Getting More Business Value out of Transactional Customer Documents

FSSI logo Kelly McConville on May 26, 2015

Document Value Checklist: Turn Paper into Gold In an earlier post, we explained that even a transactional customer document can have way more value to your business than most think. A bank statement, invoice, bill, or regulatory document can become a valuable touchpoint to interact with your customers. We...

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