“Customer Experience and Engagement” Category
Transpromo Marketing, the Security Industry’s Secret to Securing Sales
on April 16, 2024
Did you realize that a typical security billing statement has the potential to be a powerful marketing tool? According to Yahoo Finance, 40-50% of people carefully review their billing statements. Yahoo Finance Transactional documents like statements, letters and notices are usually reoccurring,...
Letter Printing and Mailing: Modernizing Traditional Marketing
on October 9, 2023
Communicating through mailed letters has been possible in the United States since 1775, when the first post office was established. The process and power of partnering with a letter printing and mailing company has grown and evolved since the infancy days of the postal system, sustaining relevancy with the...
Myths About Outsourcing Print and Mail
on April 19, 2023
Do you remember a time that you reached out to a company and were able to get your question answered or issue resolved quickly and to your satisfaction? How about another time when you couldn’t reach anyone and were given the run around – with less than stellar results? Service is the cornerstone of every...
Member Retention and Growth Strategies for Credit Unions
on February 8, 2023
Don’t look now but credit union members and prospects are tuning out. And who can blame them? They’re busy, distracted and numb to the thousands of impersonal, irrelevant messages that bombard their senses daily. Credit union marketers can keep trying to connect the way they have been. Or, they can engage...
Use Transpromo Marketing to Make Transactional Statements Stand Out
on September 9, 2022
Transactional documents, more commonly known as bills, statements, and invoices, arrive in consumer mailboxes and inboxes every month. Companies leverage these critical communications to market to existing customers. What some companies see simply as whitespace in a document, others consider a marketing gold...
Beyond Print: The Benefits of a Streamlined Electronic Presentment Strategy
on February 18, 2022
In today’s digital world, you want to offer the most robust, up-to-date document outsourcing services – In today’s digital world, you want to offer the most robust, up-to-date document outsourcing services – going beyond print and mail. This includes adopting a modern, flexible and digital-forward...
FSSI Website Design Over the Years 1998-2022
on February 14, 2022
The internet we experience today is so entwined into modern-day life that it’s almost hard to remember a time when it was just in its infancy. January 1st, 1983, is widely considered the official birthday of the internet. Since then, almost two decades have passed with the internet changing dramatically - and...
Customer Communications Management (CCM) and Why You Need It
on June 11, 2021
In today’s customer-centric business environment, how you connect with your audience is almost as important as what you say. Communication sets the tone for the relationship, providing your customers with an engaging brand experience and your employees with a reliable and straightforward way to deliver...