“Banks and Credit Unions” Tag

Image: a variety of digital touchpoints.

Omnichannel vs. Multichannel Marketing: Differences and Use Cases

FSSI logo FSSI on December 16, 2019

What is the Difference Between Omnichannel and Multichannel? In this age of social media and technological advancements, marketing professionals have a plethora of channels at their disposal to reach customers. With so many options available, it's important to determine whether an omnichannel or multichannel...

Read full article

Image: megaphone that says call to action.

Call-to-Action Examples and Best Practices that Convert

FSSI logo FSSI on November 13, 2019

Design Your Call-to-Action for Maximum Conversion There are a variety of strategies and business tactics for achieving maximum conversion rates on your web pages, landing pages and emails. To get your service or product into the right hands, you need to develop an easy and eye-catching reference to draw in...

Read full article

Image: person paying bills on multiple channels.

Improve Payment Remittance and Collections with Multichannel Payments

FSSI logo FSSI on October 30, 2018

Tips to Improve Payment Remittance for Customers In the fast-paced world of banking and finance, timely payment remittance is crucial for the success and stability of any organization. While businesses often rely on their customers to make payments, issues may arise when payments are delayed. Research...

Read full article

Image: person holding their phone and credit card.

Pay Via Text: Convenient and Secure Mobile Payments

FSSI logo FSSI on June 8, 2018

How Do Text Message Payments Work? Text message payments are a straightforward process. Customers can pay by text message by sending a text message from their mobile phone to a number, known as a short code, assigned to your business. The payment is then added to the customer’s monthly phone bill or charged...

Read full article

Image: one black and white statement and one color financial statement.

How Color Statements Can Transform your Financial Documents

FSSI logo FSSI on January 12, 2018

Benefits of Adding Color to Transactional Customer Documents? There are many advantages of adding color to financial statements and other documents. Many companies still haven't realized just how valuable a well-designed document is to their business. If your print and digital statements are not the most...

Read full article

Image: a person looking at a phone.

How to Create a Seamless Customer Experience Using Omnichannel?

FSSI logo FSSI on September 29, 2015

Omnichannel Strategies for your Customer Experience Customer experience marketing ensures that current or potential customers enjoy the same experience no matter how or where they encounter a particular company. Whether it’s sales, maintenance, management, or other departments and personnel for virtually...

Read full article