“Customer Communications” Tag

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Myth Vs. Fact: Debunking the Paperless Society

FSSI logo FSSI on June 21, 2018

Choosing Between Paper and Digital: Understanding Consumer Preferences Contrary to popular belief, the complete transition to a full paperless society is not always welcomed by consumers. A large percentage of people wish to retain the flexibility of paper-based, postal, and electronic communications. As...

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Benefits of Marketing Automation for Banks and Credit Unions?

FSSI logo FSSI on April 19, 2018

Marketing Automation for Banks and Credit Unions Engaging banking customers has become increasingly difficult in the last couple of years. The traditional marketing funnel of mass media advertising to a broad audience is long gone. The rise of new platforms such as Netflix, Facebook, and Instagram has only...

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How Color Statements Can Transform your Financial Documents

FSSI logo FSSI on January 12, 2018

Benefits of Adding Color to Transactional Customer Documents? There are many advantages of adding color to financial statements and other documents. Many companies still haven't realized just how valuable a well-designed document is to their business. If your print and digital statements are not the most...

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Maximizing Customer Engagement with Email Drip Campaigns

FSSI logo FSSI on June 8, 2017

What is Email Drip Marketing? An email drip campaign is a part of marketing automation. It is executed through the delivery of scheduled marketing emails. Manually connecting with every lead and customer can be daunting and extremely time-consuming. Automated emails are much more efficient and cost-effective....

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Marketing Automation Software to Enhance Your Campaigns

FSSI logo FSSI on May 2, 2017

In today's fast-paced digital world, marketing automation has become an essential tool for businesses to streamline their marketing efforts, increase efficiency, and generate more leads. By automating repetitive tasks and leveraging multiple communication channels, marketing automation software empowers...

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Social Media Marketing: Boost Customer Engagement

FSSI logo FSSI on April 6, 2017

Using Social Media Marketing to Boost Customer Engagement Social media marketing, when utilized properly is a great strategy for building engagement with your consumers. Social media has evolved drastically over the last couple of years. One thing about social media marketing that will never change is the...

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Document Design: Key Principles and Best Practices

FSSI logo FSSI on March 3, 2017

The Importance of Customer Document Design in Effective Communications The old saying goes that you only get one chance to make a first impression and that is so true when marketing to consumers. Using outdated design strategies and layouts for your client communications could be costing your company valuable...

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